What is a “die fee”
DG embelm: A die fee is for creating the hardened steel mold based on your customized design and only for your orders. You can use the same die for same-design orders in futures. Die fee is refundable if you place a considerable quantity at a time in one order, please check the details with our sales team.
How long the dies can keep
DG emblem: The dies will be kept for three years from the last shipping date and a new die will need to be created after three years.
How long does it take for a quotation?
DG embelm: After you submit the quote request with all specifications you need, a detailed quotation will be sent within 24 hours or fewer hours during our business time(9am to 6pm). If you have a deadline please contact with us freely by email or phone.
How long does it take to produce the order?
DG embelm: The samples request 6-7days after artwork approved, and the mass production of orders can be finished within 14-21 days, but 3D design may add more 7-14 days for production. In conclusion delivery times may vary depending upon the quantity, production methods used, or uniqueness of your design requirements.
What is the minimum order?
DG embelm: The minimum order is 100-1000pcs. The minimum varies depending on the products you need.
What style you could choose?
DG embelm: If not confirmed about the style for your design, please contact with our sales team freely to get suitable suggestions, also artwork proof would be generated for your approval before the die making. You could also visit our website and see more samples images as style reference.
What kind format of artwork do we need?
DG embelm: Most preferred format is Illustrator or .eps vector artwork and all fonts converted to outlines/curves. We also except .jpg, .pdf, .tiff, .png, .psd or .bmp files (please enlarge artwork 4 times larger than the pin size). We highly recommend the use of Pantone Matching System colors in your art in order to reproduce the colors you require.
What about the payment?
DG embelm: We accept Western Union, International Wire transfer(T/T)
What are your pins made from?
DG Emblem: All of our custom lapel pins are struck or cast from metal. The base metal used depends on the type of lapel pin, as well as other factors and availability. The types of metals we use include copper, brass, steel and zinc alloy. We can also provide products made from aluminum and stainless steel upon request.
How will you ship my order?
DG Emblem: You can use your own account or consider choosing our carrier with international express FedEx, DHL or UPS; air or ocean shipment is optional if you need. Please contact us for shipping rates. Whenever your order is shipped, a shipping advice will be sent to you the same day with all the information concerning this shipment as well as the tracking number.
DG (DongGuan) Metal Emblem Co., Ltd.
Office address: Unit 4, 7/F Bright way tower, No 33, Mongkok road KL, HongKong
Factory address: No.113, Plaza Road, Dongchen District, Dongguan city, Guangdong province, China
E-mail: info@dgmetalemblem.com
Copyright © 2017.DG (DongGuan) Metal Emblem Co., Ltd. All rights reserved.